Enrolment agent
Answers course and fee questions in seconds, follows up every enquiry, books first lessons and classes and sends the documents checklist.
- New enquiry: car licence
- Web chat
- Social
- Voice
Intelinteract® for education and training
Every enquiry answered. Every learner booked.
AI agents and a contact centre for training providers. Answer course and fee questions at any hour in Arabic and English, book lessons, classes and tests, send reminders and instalment notices, and follow up every enquiry until it becomes an enrolment.
AI admissions desk · today
Live- 08:20WhatsAppCourse fees and documents explained, first lesson bookedEnrolled
- 09:45CallDriving lesson moved to Saturday 9:00Rescheduled
- 11:00ReminderRoad test tomorrow, documents checklist sentConfirmed
- 15:30Missed callCalled back, open day place bookedRecovered
- 20:05ReminderInstalment reminder sent, payment receivedPaid
Where learners are lost
Enquiries go cold while your team is busy.
Missed calls at peak times
Lines are busiest when branches are busiest. Callers who can't get through try the next provider instead.
Slow WhatsApp replies
Learners message after work and at weekends. A reply the next morning often arrives after they've enrolled elsewhere.
No-shows and learners who stall
Without timely reminders, booked lessons and tests go unused, and learners who stop booking quietly drop out.
What the AI handles
From first enquiry to completion.
AI agents handle the routine conversations at every stage of the learner journey, and hand over to your team whenever a person is needed.
01
24/7 AI receptionist
Answers every call and WhatsApp in your organisation's name, day and night, and transfers to your team with full context.
02
Course, fee and branch enquiries
Explains courses, prices, payment plans, required documents and branch locations and hours.
03
Lesson, class and test booking
Books, reschedules and cancels lessons, classes and tests, and offers freed-up slots to other learners.
04
Reminders that cut no-shows
Reminders for lessons, tests, payments and documents by call, WhatsApp, SMS or email.
05
Enrolment follow-up
Follows up every enquiry until it's booked or closed, and sends the documents checklist.
06
Instalment reminders
Sends payment plan reminders on time, with a person to call when a learner needs help.
07
Follow-up for stalled learners
Spots learners who stop booking and invites them back before their course lapses.
08
Multilingual conversations
Speaks with learners in their own language, including Arabic and English.
09
Agent assist and call summaries
Real-time guidance for your team and automatic summaries after every conversation.
AI agents
AI agents that don't just answer. They get it done.
Voice AI agents answer every call to your branches, then book, move and cancel lessons, classes and tests and keep learner details up to date in your learner management system or CRM.
Inbound call · Voice AI agent
New learner · In progress
Conversation
Done in your systems
LMS · CRMYour AI team
A specialist agent for every stage of the learner journey.
Enrolment, reminders, payments and re-engagement each have their own agent, working around the clock on the channels learners use.
Lesson and test reminder agent
Reminds learners about lessons, classes and tests, rebooks quickly after a missed or failed test, and fills freed slots.
- Test tomorrow: reminder sent
- Voice
- SMS
Payment reminder agent
Sends instalment reminders on time with a payment link, answers balance questions and hands over to your team when a learner needs help.
- Instalment due in 3 days
- SMS
- Voice
Learner re-engagement agent
Spots learners who stop booking, invites them back before their course lapses, and asks for feedback at the end of the course.
- No booking in 3 weeks
- Voice
Behind every channel
- Phone numbers
- VoIP & SIP
- SMS
- Web chat
- Social media
- Mobile app
AI agents+ your team
Reads and writes to
- Learner management system
- Booking & scheduling
- CRM
- Payments
- Learner records
The same agents answer on your phone numbers, your VoIP and SIP lines and every messaging channel, and they hand over to your team with the full conversation whenever a person is needed.
Who it's for
For every kind of training provider.
The same platform, configured for how your learners enquire, book and pay.
Driving schools
- Course and licence-category enquiries, with documents explained
- Lesson and road-test booking across branches
- Test reminders and quick rebooking after a missed test
Professional training institutes
- Course schedules, fees and corporate group bookings
- Seat reservations and joining instructions
- Certification reminders and renewal follow-up
Colleges and university admissions
- Programme, entry-requirement and fee enquiries
- Application follow-up and open-day bookings
- Document and deadline reminders
Language and tutoring centres
- Level checks and trial-class booking
- Class reminders and make-up session booking
- Renewal reminders for the next term
Phone system and channels
One phone system for every branch, with AI built in.
Intelinteract replaces your phone provider and joins up every channel. Keep your numbers, route learners to the right branch or team, and let your staff and the AI answer on the same system, connected to your learner management system.
Keep your numbers
Port your existing numbers, or add new local and toll-free numbers for every branch.
Branch and team routing
Menus, queues and opening-hours rules that send learners to the right branch, course team or admissions.
Every calling essential
Transfer, hold, forwarding, voicemail and call recording, on one system.
Staff and AI on one line
Your team answers as usual. When they're busy or closed, the AI picks up and hands back with context.
Missed calls recovered
Any call that isn't answered gets a WhatsApp or SMS follow-up in seconds.
Call intelligence
Summaries, transcripts and enrolled versus not-enrolled tracking for every enquiry.
Every channel
Phone, WhatsApp, chat and social, in one conversation.
Learners get in touch however suits them. Every call, WhatsApp, text, email, web chat, social media and in-app message lands in one place, answered by the same AI agents and the same team.
- Phone
- SMS
- Web chat
- Social media
- Mobile app
One learner history
Every conversation, booking and payment on one timeline.
WhatsApp-first
Learners enquire, book and pay on WhatsApp, the channel many prefer.
One queue for your team
Calls and messages routed together by branch, course and language.
Connected to your LMS
One system from the first message to the patient record.
Intelinteract connects to your learner management, booking and payment systems, so enquiries, bookings and reminders stay in step with your schedules and learner records.
- 01Learner gets in touchBy phone, WhatsApp, chat, email, social media or your app.
- 02Learner recognisedMatched to their record, course and bookings.
- 03AnsweredBy an AI agent in the learner's language, or by your team.
- 04BookedLesson, class or test booked at the right branch.
- 05LoggedThe conversation and its outcome are recorded against the learner.
For multi-branch providers
One contact centre for every branch.
A central team and AI agents answer, book and follow up for every branch, with queues, skills-based routing and supervisor tools.
01
Omnichannel queues
Calls, WhatsApp, SMS, email, web chat and social messages in one queue.
02
Book across branches
Offer learners the nearest branch with availability.
03
Campaigns at scale
Enrolment, renewal and re-engagement campaigns by AI and human agents.
04
Supervisor tools
Live monitoring, whisper and barge, and real-time wallboards.
05
AI quality management
Every conversation reviewed against your standards.
06
Branch-level reporting
Enquiries, enrolments, attendance and payments by branch and course.
How it works
Live on your busiest journeys first.
- Step 1
Assess
We review your enquiry volumes, channels and learner journey to find where learners are lost.
- Step 2
Configure
We set up your courses, fees, branches and booking rules, and connect your systems.
- Step 3
Test
Your team tests the agents in Arabic and English on real scenarios before learners use them.
- Step 4
Go live and improve
We start with enquiries and bookings, then add reminders, payments and re-engagement.
Built for the Gulf and the UK
In your learners' language, on their channel.
Intelinteract follows your policies and works the way learners in the UAE, Saudi Arabia, Qatar and the UK expect to get in touch.
Connects to
- Learner management system
- Booking and scheduling
- CRM
- Payments
Arabic and English
AI agents speak with learners in Arabic, English and other languages.
WhatsApp-first
Enquiries, bookings, reminders and payment links on WhatsApp.
Every branch keeps its identity
Learners call their branch's number and hear its name, whoever answers.
Sensitive payment conversations
Reminders are polite and timely, and learners who need help are passed to a person.
Transparent with learners
The AI says it is an AI assistant, and learners can ask for a person at any time.
Security and privacy
Learner data handled with role-based access and audit trails, under the data protection rules that apply to you.
Integrations
Works with your systems.
Learner management, booking, CRM, payments, telephony and messaging tools.
FAQ
Questions we're asked.
Can the AI answer in Arabic?
Yes. AI agents speak with learners in Arabic, English and other languages, on calls and on WhatsApp.
Can it book lessons and tests?
Yes. It connects to your booking system to book, move and cancel lessons, classes and tests, and offers freed slots to other learners.
Can it chase instalments?
Yes. It sends payment reminders on time with a payment link, answers balance questions and passes learners who need help to your team.
Does it follow up enquiries?
Yes. Every enquiry is followed up until it's booked or closed, so fewer learners enrol elsewhere.
Will it work across all our branches?
Yes. Each branch keeps its own numbers and identity, while calls and messages can be answered centrally by your team and AI agents.
How do we start?
Most providers start with enquiries and bookings on WhatsApp and calls, then add reminders, payments and re-engagement.
See how many enquiries you could turn into enrolments.
Book a demo and we'll walk through your learner journey and where AI agents can take the load off your team.