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Guides for opticians.
How phone systems, AI agents, contact centres and CRM work for opticians, and what to look for when you choose them.
Patient journeys · OpticiansSight test recalls that customers actually answer
Sight test recalls that customers actually answer
A practical guide for opticians to recalls that turn into booked eye tests: timing, channels, booking in the same conversation, following up the customers who don't reply, and measuring results.
31 October 2026 · 6 min readPhone system · OpticiansAn AI receptionist for opticians
An AI receptionist for opticians: what it should handle, and what it shouldn't
Which calls and messages an AI receptionist can handle for an optical practice, from eye test bookings to glasses-ready messages, where it must hand over to your team, and how to roll it out.
31 October 2026 · 6 min readSee it working for your business.
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